Privacy Policy

What We Collect

When you submit our contact form, we collect:

• Name, email address, phone number (if provided)
• Town and property information
• Your stated gardening goals and interests
• How you heard about us (if provided)

When you use the client portal, we collect:

• Email address (for authentication)
• Garden data: sensor readings, harvest logs, variety performance
• Property details you provide during service

How We Use Your Data

Service delivery:

• To respond to your inquiry and schedule consultations
• To provide and improve our gardening services
• To generate your garden performance reports and recommendations
• To communicate service updates and seasonal information

Analytics, research, and marketing:

• To analyze aggregate growing data, demographic patterns, and regional trends that help us improve our services and develop new offerings
• To create anonymized or aggregated datasets for horticultural research, market analysis, and business development
• To inform our marketing efforts, including identifying service areas and client demographics

Data sharing:

• We may share anonymized, aggregated data (not tied to your identity) with third parties for research or commercial purposes
• We may share identifiable data with service providers who help us operate (e.g., email delivery, payment processing) under strict confidentiality agreements
• We will never share your personal contact information with third parties for their own marketing without your explicit consent

If you prefer that your data not be used for analytics or research beyond your direct service, let us know and we will honor that request.

Where We Store Your Data

Your data is stored securely on Cloudflare's infrastructure (D1 database) with encryption at rest and in transit. Sensor data from your garden is transmitted over encrypted WiFi connections and stored on our monitoring systems.

Cookies

We use session cookies for authentication in the client portal. These are strictly necessary cookies — we do not use tracking cookies, analytics cookies, or advertising cookies.

Your Rights

You have the right to:

• Request a copy of all data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw from our services at any time

To exercise any of these rights, contact us via the contact page.

Data Retention

Contact form submissions are retained for 2 years. Client garden data is retained for the duration of our service relationship and for 1 year after service ends, unless you request earlier deletion.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.